Payment Policy of VIBEXCITY

Effective Date: March 12, 2025

At VIBEXCITY, we aim to provide a smooth and secure shopping experience for our customers. This Payment Policy outlines the payment methods available for your purchases and the terms that govern these transactions. By making a purchase on our website, you agree to the following terms.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments through your PayPal account or credit/debit card linked to PayPal
  • Other Payment Methods: We may also offer alternative payment options based on your location, which will be available at checkout.

All payment methods are subject to approval and verification.

2. Payment Authorization

By providing your payment information, you authorize us to charge the full amount of your order (including taxes and shipping fees) to the payment method you have selected.

  • Payment Verification: To ensure security and prevent fraud, we may verify your payment information before processing your order.
  • Order Confirmation: After payment is successfully processed, you will receive an order confirmation email detailing your purchase.

3. Currency

All transactions are conducted in U.S. Dollars (USD). If you are shopping from a country with a different currency, the total amount will be converted to your local currency by your payment provider. Please note that currency conversion fees may apply, depending on your bank or credit card provider.

4. Billing Information

You are required to provide accurate and complete billing information, including:

  • Full name
  • Billing address (matching the address associated with your payment method)
  • Payment method details (credit/debit card or PayPal account)
  • Contact information (email address and phone number)

Failure to provide accurate billing information may result in delayed or declined transactions.

5. Sales Tax

Sales tax will be applied to orders based on the shipping address and local/state tax laws. The applicable sales tax will be displayed at checkout before you complete your purchase.

6. Payment Security

We take the security of your payment information seriously. All payment transactions on our website are processed using Secure Socket Layer (SSL) encryption, which ensures that your personal and financial information is protected during transmission.

  • Third-Party Payment Processors: Payments are processed through third-party secure payment gateways (e.g., PayPal, Stripe) that comply with industry standards and regulations for secure payment processing.

7. Order Cancellations

If you wish to cancel an order, please contact us immediately at info@vibexcity.xyz. Orders can only be canceled if they have not yet been shipped. Once an order is shipped, it cannot be canceled and must be returned according to our Return and Refund Policy.

8. Fraud Prevention

To protect against fraudulent transactions, we reserve the right to:

  • Verify your payment details.
  • Reject or cancel any order if we suspect fraudulent activity or a breach of these Terms.
  • Request additional information (e.g., proof of identity or address) before processing an order.

If fraud is suspected, we will notify you and may take appropriate legal action.

9. Payment Declines

If your payment is declined, you will be notified immediately during checkout. You can try one of the following actions:

  • Use a different payment method.
  • Check with your bank or payment provider to resolve any issues related to your account.

10. Price Changes

Prices for products on the Site are subject to change without notice. If you make a purchase and the price changes afterward, we will honor the price at the time of your order. However, we reserve the right to correct any pricing errors that may occur.

11. Discounts and Promotions

Discounts, coupons, or special promotions are applied at checkout, and their use is subject to specific terms and conditions. Discounts cannot be applied retroactively to previous purchases.

12. Contact Us

If you have any questions or concerns regarding payments, please contact us:

VIBEXCITY
2443 Willison Street,
Minneapolis, Minnesota, United States
Phone: 763-355-7879
Email: info@vibexcity.xyz
Website: https://vibexcity.xyz/