Sales Policy of VIBEXCITY

Effective Date: March 12, 2025

At VIBEXCITY, we aim to provide a seamless and transparent shopping experience. Our sales policy outlines the terms and conditions that govern the sale of our fashion products. By making a purchase on our website, https://vibexcity.xyz, you agree to the following terms:

1. Product Availability

All products available on our website are subject to availability. We strive to maintain accurate stock levels on our site, but in the rare event that an item is out of stock after your order has been placed, we will notify you as soon as possible and offer you the option to:

  • Wait for the item to be restocked.
  • Choose an alternative product.
  • Cancel your order and receive a full refund.

2. Pricing

  • Prices: The prices listed on our website are in U.S. Dollars (USD) and include applicable taxes unless otherwise specified. Prices are subject to change without notice.
  • Discounts: We may offer promotions, discounts, or special offers from time to time. These promotions are subject to specific terms and conditions, and we reserve the right to modify or cancel any promotional offer at any time.
  • Shipping and Handling: Shipping fees will be calculated at checkout based on the delivery method and destination. For more information on shipping, please refer to our Shipping Policy.

3. Order Processing

Once your order is placed, we will send you an order confirmation email. This confirmation is not an acceptance of your order. We reserve the right to refuse or cancel any order for the following reasons:

  • The item is out of stock or unavailable.
  • There is an issue with your payment method.
  • The order is suspected to be fraudulent or in violation of our terms and conditions.

If your order is canceled for any reason, you will be notified, and any payments made will be refunded promptly.

4. Payment Methods

We accept the following payment methods for purchases on our website:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods may be available at checkout based on your location.

All transactions are securely processed using SSL (Secure Socket Layer) encryption to protect your payment information.

5. Shipping and Delivery

  • Processing Time: Orders are processed within 2-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
  • Shipping Methods: We offer various shipping methods to meet your needs. Shipping costs will be calculated during checkout based on the delivery address and chosen shipping method.
  • Delivery Times: Delivery times depend on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.

For more information on shipping, please refer to our Shipping Policy.

6. International Orders

We currently offer international shipping. International orders may be subject to customs duties, taxes, or other import fees, which are the responsibility of the customer. We recommend that international customers review their local customs regulations before placing an order.

7. Sales Tax

Sales tax will be applied to orders based on the shipping address and applicable state and local tax laws. The applicable tax will be displayed at checkout before you complete your purchase.

8. Order Modifications or Cancellations

If you wish to modify or cancel your order, please contact us as soon as possible at info@vibexcity.xyz. Once an order is processed and shipped, we are unable to modify or cancel the order. In this case, you may return the item according to our Return and Refund Policy.

9. Return Policy

If you are not satisfied with your purchase, we offer a return policy within 30 days of receiving your order. Please refer to our Return and Refund Policy for more information on how to return an item.

10. Customer Service

For any questions or concerns regarding your order or our sales policy, please feel free to contact our customer service team:

VIBEXCITY
2443 Willison Street,
Minneapolis, Minnesota, United States
Phone: 763-355-7879
Email: info@vibexcity.xyz
Website: https://vibexcity.xyz/